Shipping Policy

Orders shipping to more than one address will incur a separate shipping and handling charge for each destination. Please provide a street address; we cannot deliver to P.O. boxes. We offer two shipping methods: Standard and Expedited. Standard shipping delivery time is normally between 5-7 business days and varies by location.

For Express charges, please contact us at:

Musical Instrument Museum
4725 East Mayo Boulevard
Phoenix, AZ 85050
Open daily between 9 am and 5 pm MST

Tel: 480.478.6002
Fax: 480.471.8690


Domestic Flat Rate Shipping for Contiguous 48 States

Standard shipping is   $ 9.95 

Gift Cards                   $ 2.50 


* Pay only $7.95 for shipping and handling on a single order of one of MIM’s special exhibition catalogs delivered within the United States. This special shipping rate via UPS applies only to MIM’s special exhibition catalogs and not to other items.


Please call the Museum Store at 480.478.6002 for shipping rates for Alaska and Hawaii.


International Shipping

International shipping options are USPS and UPS. For rates and information, please call 480.478.6002 or email Delivery time is normally between 2 and 6 weeks and varies by location. Recipients are responsible for any applicable duties, taxes, or brokerage fees. Oversize items will incur a shipping surcharge.