Your satisfaction is our goal. We request that you inspect your order upon delivery and contact us within 7 days if your order is damaged or defective. If you are not completely satisfied with your purchase, you may return the merchandise for replacement, exchange, credit, or refund within 30 days of receipt. Gift receipts will receive a merchandise credit in the form of a Museum Store credit.
Please note:
- The item(s) returned must be in the original packaging and in salable condition.
- If your merchandise arrives damaged, please contact the Museum Store immediately at 480.478.6002 or e-mail museumstore@MIM.org for further instructions.
- Shipping and handling charges are not refundable.
- If you need assistance, please e-mail museumstore@MIM.org with your order details or call 480.478.6002, Monday-Friday 9:00 a.m.–5:00 p.m. (MST).